New opportunity available for a Credit Controller to join a well-established firm. The main purpose of the role will be to ensure all invoices raised are settled and efficiently resolving any debtor queries. The role will involve regular engagement with client staff, insurance companies and other industry organisations.

ROLE:
Liaise directly with customers regarding outstanding accounts via phone/email/post.
Taking and allocating credit/debit card payments over the phone.
Liaising with insurance companies/healthcare facilities/sports clubs/solicitors/3rd party companies regarding outstanding or overdue invoices.
Sending reminder letters and formal demand letters via email and post.
Liaising directly with clients and their staff in reference to outstanding accounts.
Redirecting invoices to correct payees.
Support the wider team in various activities as and when required.

SKILLS
Competent computer proficiency including Microsoft office
Excellent communication skills
Strong customer service capabilities
Excellent customer service skills
Numerate and strong attention to detail
Excellent verbal and written communication skills