Job details

Job code:


Job title:

Parts Coordinator

Job description:

Our client, well known in their industry is currently recruiting for an experienced Parts Coordinator to join their Service Department. The Parts Coordinator will work closely with the Service Team and other key areas of the business.

The main purpose of the role will be to plan and control the daily and weekly activities of the Parts Department.

Ensure Field Service & Workshop Engineers are supplied with parts required to complete jobs.
Assist in the efficient and effective management of the parts department.
Deal with enquiries and telephone calls and receiving, recording incoming customer service calls and parts orders.
Develop and Manage all aspects of online and over counter sales, including sourcing parts.
Process all parts orders as requested by the back-office Team Manager and Service Manager.
Load all parts movements and vendor parts purchases onto the company IT system.
Responsible for raising third party purchase order numbers, booking in vendor parts and allocating to jobs.
Ensure all vendor invoices are checked off against parts deliveries, allowing payment to take place to all our preferred suppliers.
Deal with all Parts Department queries (in relation to purchase orders) and receipting and chasing credit notes for parts warranty or faulty parts supplied.
Ensure parts and all service correspondence, including chargeable and non-chargeable job sheets are processed.
Assist in parts technical enquires, with help from technical members of the team to ensure the correct parts are procured.
Prepare inventory shipping and receiving records both manually and electronically.
Communicate with vendors to procure parts by telephone and electronic format.
Pack and unpack, distribute parts to customers or Engineers.
Despatch parts to customers and engineers and return appropriate parts to suppliers when required.

Previous experience in a Parts role or similar.
Excellent communication and organizational skills.
Good working knowledge of Ms Office.




Monday - Friday (8:00am - 5:00pm)


£24,000 - £25,000


25 days holiday + bank holidays

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